Collections Services

Automated Transfer Service

Automated Transfer Service (ATS) provides you with an economical means of automatically transferring funds between accounts.

What you can do with Automated Transfer Service:

• permits zero-balancing or fixed amount transfer so that subsidiary accounts in a hierarchy can have minimum operating balances
• can be programmed to transfer daily, weekly, bi-weekly, any day of the month or last business day of the month

What benefits does Automated Transfer Service provide?

• an inexpensive transfer service providing same-day transfers between linked accounts
• may reduce borrowing and administration costs and maximize investment potential by consolidating all balances to one central account
• provides details of transfers on all account statements

Centralized Money Management

Centralized Money Management (CMM) is an end-of-day transfer service (CDN$ and US$) used to move funds deposited at branches of other financial institutions to a concentration account at a TD Canada Trust branch. This service is provided to clients who either do not have a TD Canada Trust branch nearby or who wish to maintain the existing arrangements they have already made with another financial institution.

What you can do with Centralized Money Management:

• Initiate transfers by contacting the appropriate toll-free telephone number
• Automatically credit the concentration account and automatically debit the originating account
• View detailed daily or period end reports, containing previous day’s activity and non-reporting locations, electronically via Balance Reporting.

What benefits does Centralized Money Management provide?

• Consolidates funds to maximize investment opportunities and minimize borrowing requirements
• Detailed daily and period end reports provide a comprehensive summary of transfer activity, which saves administration and telephone expenses
• The ability to deposit at any bank branch provides flexibility and access to banking in locations where TD Canada Trust is not represented
• Uniquely identifies each depository location with a reference number which simplifies reconciliation and deposit tracking for each location

Corporate Transfer Services

Corporate Transfer Service (CTS) is a real time transfer facility which transfers CDN$ or US$ deposits from any TD Canada Trust branch in Canada to a concentration account located at another TD Canada Trust branch.

What you can do with Corporate Transfer Service:

• transfer funds instantly
• have deposit slips customized for each depositing location
• view daily reports of previous day activity and non-reporting locations via Balance Reporting, Money Monitor, FAXlink,and FILElink

What benefits does Corporate Transfer Service provide?

• allows deposits from any TDCT location to a designated account at another TDCT location
• daily and monthly reports provide follow-up which saves administration and telephone expenses

Payment Receiver Service

Allows your company to receive the non-financial details of electronic payments made to your TD Canada Trust, without requiring you to invest in expensive Electronic Data Interchange (EDI) technology. Payments are deposited to your account and the information is delivered to you as an easy-to-analyze report by fax, EDI, or as an electronic report sent via Web Business Banking.

Features:

• Consolidates all payment information made through TD Canada Trust in an EDI format, establishing a single communication portal for the delivery of all EDI payment information
• Enables receipt of EDI payment information by non-EDI companies via their preferred format (fax or web report)
• EDI file can be downloaded into accounts receivables application
• Available for both Canadian and U.S. dollar payments

Benefits:

• Opportunity to maintain and/or improve relationship with trading partners
• Improved cash flow, payments received through this service are irrevocable and guaranteed by the payer’s financial institution
• Reduced posting costs for tracking items, information delivered will be in a consistent format
• Reports can be easily read and interpreted by front line staff

Electronic Funds Transfer (EFT) - Debits

TD’s Electronic Funds Transfer service is an electronic pre-authorized collection service that reduces the time and cost involved in collecting and processing your recurring receivables (debits). Payments are collected from your customer’s account and deposited to your TD business account on due date.

The service functions as an automated collection facility for a wide range of organizations, including condominium corporations, insurance, cable television, healthclubs, property managers, rental and leasing companies, magazine and newspaper subscriptions, utilities, churches and charities.

Features to your company:

• a direct file transmission can be sent to TD via mainframe or PC directly
• EFT file transfer service is available through TD’s Web Business Banking providing improved collection capabilities
• the system accepts recurring payments in varied amounts with various due dates
• an electronic File Processing report is available with the processing results including any rejected payments
• details regarding returned items (i.e. NSF, account closed) can be sent to your Mainframe or PC and can be quickly printed or downloaded for further analysis
• reports are provided on all items accepted for payment, as well as on those items which cannot be processed, to complement your own internal reporting procedures. Reports can be provided electronically, via fax, or through your branch

How EFT benefits your company:

• eliminates the time and cost of mailing and preparing invoices
• eliminates the collecting and depositing of the received cheques
• no more cash flow uncertainty; no more "the cheque is in the mail"
• automated efficiency - reduces clerical work and errors
• Use Web Business banking or a mainframe connection to transmit your debit payments

Features to customers:

• payments can be directed from any number of accounts at any financial institution in Canada, per customer

How EFT benefits customers:

• enables your customer to enjoy the convenience of having withdrawals made from any account of their choice
• customer convenience, no cheques to write or mail
• eliminates the time and cost involved in mailing a cheque
• no chance of missing a payment or incurring a late payment fee
• recurring payments provide a simple method of payment

EFT Solution:

• obtain authorization to debit your customers’ accounts located anywhere in Canada
• send TD your payments through Web Business Banking
• TD debits your customers’ accounts on due date
• TD credits your company account for the total dollar amount on due date
• your customers are notified of the debit on their next bank account statement

TD Bill Payment Receiver Services

TD Bill Payment Receiver Services is a collections service which allows businesses to collect regular accounts receivables over the telephone or via PC from their retail and business customers who have accounts at TD.

What you can do with TD Bill Payment Receiver Services:

• by becoming a merchant on TD Bill Payment, your company is in a position to receive payments made by your customers through EasyLine Telephone Banking and Easyweb Web Banking.
• same day deposits to your TD Canada Trust account from your customers who are paying from their TD Canada Trust account
• if you’re a merchant without a TD Canada Trust account, then deposits will be made the next business day
• receive your payment advice in either a report or file format

What benefits does TD Bill Payment Receiver Services provide?

• eliminates the handling and processing of cheques from customers
• offers accurate and timely payment advice in fax, TD proprietary file, and EDI formats
• makes paying bills more convenient for your customers

Wholesale Lockbox

If you collect high dollar value trade payments, mostly by cheque, and/or if these payments originate from many points across Canada, our Wholesale Lockbox service can accelerate your cash flow and provide you with timely payment information. Mail float can be reduced by having us collect your paper based receivables through strategically located post office boxes across Canada. Payments are collected and processed daily for same day availability of funds in your TDCT business account, and payment information is provided to your company through a variety of options to suit your needs.

Features:

Conventional Lockbox Processing:

• Flexible payment processing and reporting:
  • you decide how you want us to handle your payments (i.e. identify which items are processable and which type of payments should be returned to you)
  • you choose what information you need us to provide from cheques, stubs and/or envelopes and how you wish this information to appear on reports
• Consolidated reporting from multiple lockbox sites
• Comprehensive reporting capabilities:
  • we can provide you with a variety of reports: deposit summary reports, payment detail reports and/or unmatched item reports to suit your needs
• Flexible information delivery options
  Readable report format via:
  • Web Business Banking File Transfer
  • Fax
  • Paper (in your daily backup package)

Data file format via:

• PC/Web Business Banking Data File Transmission (BAI/EDI)

Wholesale Lockbox Image Retrieval Service:

• Enhanced lockbox processing provides high quality images of your lockbox documents online (cheques, invoices, envelopes and correspondence)
• Choice of Web Report or Data File Transmission

Benefits:

• Reduces mail float - even a day’s mail time saved can have significant value
• Provides same day availability of funds deposited to your TDCT business account
• Provides timely payment information for updating your accounts receivable
• Eliminates cheque handling by your company’s employees
• Eliminates keying of payment information by providing direct payment information transmissions to your receivables system
• Effectively outsources activities which might otherwise be subject to costly internal control and audit requirements
• Allows you to concentrate on your core business
• Toll-free support line, staffed by knowledgeable experts, available each business day from 8 a.m. to 8 p.m. Eastern Time (except bank holidays)

Additional benefits with Wholesale Lockbox Image Retrieval Service:

• Access your lockbox images in a secure online environment
• Faster access allows you to quickly resolve payment issues
• View your images online for 90 days with long term storage via CD-Rom
• Reduction in paper
• Saves you money by reducing the costs associated with receiving a daily backup package and related courier charges
• Online help facility available
• Your company-appointed System Administrator manages all internal users, assigning rights and privileges as required

Retail Lockbox Service

TD’s Retail Lockbox Service accelerates your company’s cash collection and accounts receivable posting process. Payments are directed to a specific post office box which is serviced by TD Securities. Payments are collected and processed daily for same day availability of Canadian funds in your TD Commercial Banking account and payment information is provided to your company through a variety of options to suit your needs.

Features to your company:

• designed to accelerate the collection and deposit of cheque payments, sent with accompanying remittance document(s), through the mail
• consolidated reporting from multiple lockbox sites
• comprehensive reporting capabilities:
  • TD can provide you with different types of reports to suit your needs
• processing of post-dated payments up to 365 days
• processing of U.S. dollar items
• acceptance of Payment (APAs) can be processed and included in your daily transmission file

How Retail Lockbox benefits your company:

• updates receivables faster via electronic transmission of customer’s remittance information
• allows you to concentrate on your core business
• same-Day Deposit

The Retail Lockbox Solution

• you direct your customers to send payments to a Post Office address that is serviced by TD
• mail is collected and delivered to the designated processing centre for processing
• payments are processed on our high-speed equipment
• cheques are encoded and the total of the collected payments is deposited on the same day to your TD account
• daily backup package is sent to you including reporting and any unprocessable items by mail, courier or via your branch for pick-up
• electronic payment details are made available to you daily

The epostTM service - Electronic Document Presentment and Payment

What is the epost service?

The epost service is an electronic document presentment service which allows consumers to view and pay bills and statements from product and service providers (document presenting companies) using an Internet banking service (such as, TD Canada Trust EasyWeb). Data received from multiple companies is held in a secure, fully integrated, on-line repository, which consumers can access at any time of day or night through their Internet banking facilities. The document presenting companies have full control over the design and marketing of their documents, including links to their own corporate web sites. Some examples of documents that could be provided are billing statements, investment acknowledgements or government forms. For bills, consumers can make real-time, on-line payments using their Internet banking service.

What are the benefits of the epost service?

Benefits to the document presenting company:

Benefits to the consumer:

How is TD Securities involved?

Companies can present their documents to consumers through the following financial institutions: TD Canada Trust, CIBC, Royal Bank, Mouvement des Caisses Desjardins, Bank of Nova Scotia, National Bank of Canada, Laurentian Bank and Bank of Montreal.

TD Securities’ role is to sponsor and provide ongoing support to document presenting companies for the epost service.

Who is the target market?

The epost service can be used by any organization that produces and mails essential billing and statement documents to a broad consumer base, or by companies that have consumers who currently access any or all of their products, services, or information through the Internet.

The epost service has solutions for:

• companies already presenting documents on their own web sites who wish to integrate with a consolidator to increase consumer market share
• companies who wish to present their documents on the epost service web site in order to offload the infrastructure necessary to maintain their own presentment sites

^TM epost is a trademark of Canada Post corporation, used under licence