Reinventing Retail as a New Ecosystem with Macy’s CEObookmark image alt

Dec. 14, 2021

Jeff Gennette, CEO and Chairman of Macy’s speaks with Oliver Chen, Retail & Luxury Analyst on Macy’s investments in next-generation omni capabilities, the transformation of it’s digital platform, and how they engage new and younger customers. They also discuss how Macy’s is working to develop a complete personalized shopping ecosystem fit for every customer, diversity and inclusion imperatives, and how the retail landscape is changing to fit modern demands.

Press play to listen to the podcast.

Subscribe to Spotify
Subscribe to Apple Podcasts

Portrait of Oliver Chen, CFA

Retail & Luxury Analyst, TD Cowen

Portrait of Oliver Chen, CFA


Retail & Luxury Analyst, TD Cowen

Portrait of Oliver Chen, CFA


Retail & Luxury Analyst, TD Cowen

back to top